I will not renew my subscription when it expires.
This is all topped off by their refusal to refund your payment for this mediocre and poorly supported amateur-grade software. Their "support" team is arrogant, intolerant and dismissive of user complaints. They appear to have no knowledge or use of modern software development tools and methods (e.g. Then, if you complain about the lack of stability in their product and their inability to provide software in which previously "fixed" bugs reappear, they either ban you from their support forum or delete your posts/ requests for help.Īll-in-all the dvdfab "team" does not appear to be particularly competent or professional when it comes to development and support of commercial grade software. If you attempt to get support they request large amounts of information, basically using large amounts of your time (which costs you money), to debug their problems. It seems that every time they issue a new release, either an old bug slips back in or a new one is created. The software only works correctly, intermittently.
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